Lord of SEO Order Cancellation & Refund Policy
At Lord of SEO, we pride ourselves on delivering exceptional digital marketing services tailored to your unique needs. We understand that plans can change, and we offer a clear and concise refund policy for our clients.
Order Cancellation
If you decide that you need to cancel your order, we provide a 12-hour window from the time of your purchase. Cancellations must be initiated within this time frame to be eligible for a full refund. Please send your cancellation request through our designated customer service channels to ensure prompt processing.
Refund Eligibility and Process
Should you cancel your order within the specified 12-hour period, we will initiate the refund process immediately. Your refund will be credited back to the original method of payment. We aim to complete all refunds within 96 hours, but please note that some payment providers may take longer to post the credit to your account.
Refund Policy Website Maintenance Service
We stand by the quality of our services and are committed to ensuring your satisfaction. Therefore, if you are not completely satisfied with our services, you may request a full refund within 5 days of your purchase. Please contact our support team to initiate the refund process.
If you make a claim after 5 days, you will not be eligible for any type of refund.
Exceptions
We are unable to provide refunds under the following circumstances:
- If the cancellation request is made after the 12-hour window has closed.
- Once we have begun the execution phase of your project or any ongoing services.
To avoid any inconvenience, we encourage you to review your decision within the 12-hour period post-purchase.
Revision Policy
Our goal at Lord of SEO is to meet and exceed your expectations. However, if you find that the delivered project does not match your initial requirements, we are committed to making it right.
Requesting Revisions
If the services rendered do not align with the agreed-upon project description or meet the expected standards, you are entitled to request revisions. We will re-evaluate your project and make the necessary adjustments to ensure your satisfaction with the end result.
Obsolete Services
In the fast-paced world of digital marketing, changes are inevitable. Should any service become outdated due to external factors like search engine algorithm updates, we will proactively offer you a suitable alternative to meet the latest industry standards.
Revisions Timeline
The timeline for completing revisions will depend on the complexity of the changes required. Our team will provide you with a timeline following the assessment of the revision scope.
Holding or Postponing Projects
We understand that timing is everything. If you wish to put your project on hold or postpone it, we will accommodate your request to the best of our ability. Your project will be resumed at a time that suits you best.
For any inquiries or further assistance with our cancellation, refund, or revision policies, please contact our dedicated customer support team. At Lord of SEO, your satisfaction is our top priority, and we strive to deliver the highest quality digital marketing services.
